Complaints Are a Gift

Metadata

• Author: Seth Godin
• Full Title: Complaints Are a Gift
• Category: #articles
• Summary: Complaints can be useful feedback for improvement. Ignoring complaints hinders progress. Solving problems is essential for success.
• URL: https://seths.blog/2024/05/complaints-are-a-gift/

Highlights

• But if we choose to engage, then the complaint is a gift. It’s a clue about what might be at the root of the problem. (View Highlight)
  • Note: Complaints are feedback in tough packaging. Look at them positively.