Summary: The "WTF Notebook" technique involves keeping a journal where you note down things that seem odd or problematic in a new team without immediately addressing them. By observing, listening, and compiling a list of issues, you gain insights and avoid being perceived as overly critical. The process involves identifying simple solutions, discussing unresolved issues with the team, and gradually addressing more complex problems with empathy and collaboration. This method helps in establishing credibility, building a reputation as a problem solver, and effectively making positive changes within a team.
Every time I join a new team, I go to the next fresh page, and on top of that page I write: "WTF - [Team Name]." Then I make a note every time I run into something that makes me go "wtf," and a task every time I come up with something I want to change.
For two weeks, that's all I do. Ijust write it down. I don't tell the team everything that I think they're doing wrong. I don't show up at retro with all the stuff I think they need to change. I just watch, and listen, and I write down everything that seems deeply weird. (View Highlight)
Note: I love this idea of recording all weird problems on a new team, but not bringing them up immediately. And then being diplomatic about how you bring these issues up with the team. I wonder if we should start suggesting that our new hires make a WTF list, instead of occasionally asking on the spot if there is anything they think we could do better.
